Tom made us feel like we were his only clients – always responded very quickly to any questions or concerns we had and always worked around our schedule. We first met with Tom just to get an idea of the value of our house and to make a decision about whether to sell. We felt no pressure to list – Tom provided the information we needed and answered our questions without an indication of wanting to push us to make a decision quickly or to go one way or the other. Even before we decided to list, Tom freely gave us very good advice about what we would need to do to get our home ready for listing. Immediately after we listed, he held several open houses and, I think, did a really good job of presenting our house and following up on all leads. In that respect (following up on leads) we were especially impressed with Tom’s approach. He actively sought comments, good or bad, and made sure we heard them and adjusted appropriately. Once we had a contract, Tom kept things moving – making sure we got all necessary documents and explaining them to us, following up with other parties, etc. The same comments apply with respect to the purchase of our new home, which Tom also handled. We felt that Tom took good care of us from start to finish.